Account Settings
Provide temporary account access to customer support executive for troubleshooting
If you encounter any issues and wish for a Fynzo Survey customer support executive to inspect your account, you can grant them temporary access using this feature. Please follow the steps below to grant the access. On the Dashboard click on Settings ...
Reset account password
While working on the internet, no matter how small the thing is but its always a best practice to keep changing one’s password from time to time. Steps to reset account password: On top right of the screen, click on your name >> My Profile. On the ...
Update name of your organization
Steps to update the name of your organisation: On admin panel dashboard, click on Settings >> Account. Update you organisation name and click Submit to save the changes, Your organization name is now updated.
Add user to your account
If you wish to collaborate with your team on your survey process, you have the option to add users to your account. You can grant them partial or full access, with a range of roles available based on the desired access level. Alternatively, you can ...
User roles
User roles help define permissions and responsibilities, ensuring efficient access control and organized task delegation within the system. Here are the access level that are present in our system. "Owner" is the default access level assigned when a ...
Delete your account
One should be very careful while deleting their account as once deleted, the account cannot be recovered, and all the data and work done earlier will be lost. Steps to delete an account: On the top right of the screen, click on Your Name >> My ...
Update name, phone number, profile image
Keeping ones contact details updated can be very useful especially at the time of password recovery. Steps to update name, phone number, profile image: On the top right of the screen, click on Your Name >> My Profile. On the new tab that opens up, ...