Survey Notification

Survey Notification

You can configure notifications to receive alerts whenever a new response is submitted or when certain predefined conditions are met within the survey. This feature ensures that you stay informed and can take immediate action based on the responses or conditions that require attention. Read ahead to know how to set up survey notifications :

 to increase customer engagement with Fynzo Survey. Get timely survey notification to stay informed about survey responses. Learn setting the survey notification in these easy steps:

Open Survey Notification

Click on 'Notification' after opening your survey.

Add Notification

Once in Survey Notifications, click 'Add Notification' by using either of these buttons.

Name Your Notification

Enter a name for your notification in the 'Name' field.

Set Survey Notification

To receive notification whenever a response is submitted, simply enter your email address for where you want notifications to be sent, then click 'submit'.

Set Condition Specific Notification

Make the trigger event more specific by adding conditions with the '+Add' button.

Select Question

Select a question on which you want to put the condition.

Set Criteria

Specify the response on which you want notifications to trigger. For example, choose to receive notifications when the question receives a rating of less than (<) 3 stars out of 5.

Finalize Command

Enter a number corresponding to your criteria for instance, rating threshold for your notification (e.g., 'Less than 3 stars out of 5'). Click 'Submit' to finalize your command and set up the survey notification.

Add Multiple Survey Notifications

Add specificity by applying conditions to multiple questions. Note that these conditions are connected with "and," meaning the trigger will activate only when all criteria are met.

Add Email Accounts

Include email accounts to receive notifications. Use '+Add' for multiple accounts. Click 'Submit' when finished.

Edit the Survey Notification

To edit the survey notification, simply click on the 'Edit' icon located below, as demonstrated.

Complete the Edits

Do the edits you want to make in your survey notification and click 'submit'.

Delete the Survey Notification

To delete the survey notification, simply click on the 'Delete' icon located below, as demonstrated.

Confirm Deletion

Confirm deletion by clicking 'Yes'.

Wrapping Up

You've mastered survey notifications! Set up, modify, or remove notification alerts effortlessly for a seamless survey experience. Now, stay updated on your survey responses by configuring survey notifications.

    • Related Articles

    • Survey Settings

      Understand customizable Fynzo Survey settings that will assist you in getting the best survey experience and most insightful and valuable information from your target audience. Let's learn these one by one. Open Survey Settings Click on 'Settings' on ...
    • Download survey in PDF format

      Looking to preserve your survey form in a PDF format? Here's everything you need to know! With the convenient 'Download PDF' feature, you can easily secure a copy of your survey form. Just follow these simple steps. Click 'Download PDF' Simply click ...
    • Get started- Create your first survey

      Create surveys from scratch to reach your target audience and get better responses. Follow the steps below to create your first survey. Start creating your first survey To create your first survey, click on the ‘Create Survey’ Button. Select survey ...
    • Survey Language

      If you want to show your survey to the respondent in multiple langauges ,this article will be helpful to you. With Fynzo Survey, you can do survey in multiple languages. Create survey in one language (Default language) and translate it to multiple ...
    • Schedule response report

      With this feature you periodically receive emails containing an Excel file that includes the latest survey responses since your previous report. You can add recipients to the email list who require this data. You can schedule the emails at your ...